Administrative Support Role – London Office

About the role

This support role is critical in ensuring the smooth operation of our professional teams and providing essential administrative support. The successful candidate will play a vital role in maintaining the organization and efficiency of the administration of the business.

Delva Patman Redler is a Chartered Survey company where you can develop your existing skills and learn new talents as part of a wider administrative team within the company. We work on a huge variety of development projects across the country, covering aspects of rights of light, daylight/sunlight, Party wall and neighbourly matters, Dilapidations, Boundary determination, Expert witness, Occupier services, Measured surveys and rapid site feasibility assessments.

Key Responsibilities

• Answering the telephone, taking messages for other employees when out of the office or not available, emailing messages.
• Meeting and greeting guests for meetings, organising refreshments, maintaining the meeting room calendar and clearing away after meetings.
• Dealing with deliveries and visitors to the office, opening and distributing incoming post, franking outgoing post and taking to the Post Office, running errands when required. This part of the role will require the candidate to work from the office minimum 3 days a week in order to ensure that the office is adequately manned. When other administrative team members are on leave, the minimum office attendance required may increase to ensure cover.
• Providing support to both the Rights of Light and Party Wall teams, including typing letters & emails, preparing notice and reports using in-house templates, undertaking research online i.e. planning searches, Land Registry Title information, production of Adjoining Owner spreadsheets with Title information and undertaking ad hoc duties for the ROL & PW teams as required. Audio typing experience preferred.
• Assisting the ROL and PW teams with printing documents, collating documents, binding or sending out to our reprographic supplier for binding / copying.
• The above two tasks will be achieved by way of monitoring the Admin Team group email and responding to various requests from surveyors as they come in. This will be a group effort requiring effective communication amongst the Admin Team.
• Undertaking administration & maintenance of Union Square, our document management system, including adding organisations and contacts into the system and adding to projects where necessary, scanning, closing and archiving of files for finished projects, assisting the Office Manager with marketing campaigns and organizing events.
• Providing other back-up administrative support to the Office Manager.
• Other ad-hoc duties as required to contribute to the smooth running of the admin team

Qualifications & Skills

• Business administrative qualification to degree or HND level including secretarial studies
• Past experience in the construction industry and neighbourly matters surveying preferred but not essential
• Conversant with Microsoft Office applications; Word, Excel, Adobe, and Power-point
• Excellent organisational skills to ensure that the daily activities of an office run smoothly
• The ability to multitask and prioritise tasks to cope with the multifaceted nature of the job
• The ability to use their own initiative but also work as part of a team
• Excellent customer service skills, as they deal directly with the company’s clients
• A professional and neat appearance, as they are often the first employees to welcome clients and visitors
• Good writing skills and a sound command of the English language

Salary

Competitive package dependent on skill level and experience

Please contact Ruheena Husain

ruheena.husain@dpr.uk.com

020 7936 3668.